Privacy Policy — Slayed Edges
Last updated: November 2025
Slayed Edges (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We collect personal information you provide to us directly, such as:
Contact & identity: name, email, phone, postal address
Order & delivery: products purchased, delivery address, notes
Payment details: processed securely by payment providers (e.g. Stripe/PayPal/Square). We do not store full card numbers
Booking information: appointment details for hairstyling/services
Communications: messages, enquiries, support requests
We also collect limited technical data when you use our website:
Device & usage data: IP address, browser, pages viewed, time on site, referral source
Cookies: small files used to operate the site, remember preferences and measure performance (see Cookies section).
2. Why we collect it (use & legal basis)
We use your information to:
Process and fulfil orders and bookings, arrange delivery, and provide customer support
Send order confirmations, updates, and service-related emails
Operate, maintain and improve our website, products and services
Send marketing communications where you have opted in (you can unsubscribe anytime)
Prevent fraud and meet legal, tax and record-keeping obligations
3. Disclosure to third parties
We may share limited information with service providers who help us run our business, including:
Payments: Stripe, PayPal or Square
Shipping/Couriers: Australia Post or other carriers
Website & analytics: hosting, email, analytics and marketing tools
These providers receive only what is necessary to perform their services and must handle it securely. We do not sell your personal information.
4. Cookies & analytics
We use cookies for core site functions (e.g., cart and checkout), to remember preferences, and to understand site performance. You can control cookies in your browser settings. We may use analytics tools (e.g., Google Analytics) and advertising pixels to improve the site and measure campaigns.
5. Marketing
We send marketing emails or SMS only if you have opted in. You can opt out via the unsubscribe link or by contacting us (see Section 9).
6. Data storage, security & retention
We use reasonable technical and organisational safeguards (SSL, access controls, limited retention) to protect personal information. We retain data only for as long as needed for the purposes above or as required by law.
7. Access and correction
You may request access to, or correction of, your personal information. We will respond within a reasonable time and may ask to verify your identity.
8. Overseas disclosure
Some service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy and security protections are in place.
9. Contact us
Questions or privacy requests:
Slayed Edges
Email: slayededges26@gmail.com
10. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on our website with the effective date above.